HES Student Portal

Desk Clerk hiring at our Front Desks occurs throughout the academic year as positions become available with our most significant hiring period taking place in late February/early March in preparation for the following academic year. 

Staff at each Front Desk manage the hiring process for that desk. The staff at the Front Desk(s) you select when you apply for will review your application materials and reach out to you if they are interested in your candidacy if and when there are positions available.

Desk Clerks are hourly student employees who work at our Front Desks. The Front Desk are open 24 hours a day/7 days a week and some are also open over breaks. As the front line customer service employees in our residence halls, Desk Clerks are key to helping our residents feel connected to our University Housing community. Desk Clerks tasks include, but are not limited to: key loans, mail/package processing, recreational and kitchen equipment for check out, answering frequently asked questions, monitoring the security systems in the building, assisting with opening and closing the residence halls around break periods, and working with paraprofessional and professional staff who are on call for emergencies.

NOW HIRING FOR FALL 2021!  Apply to secure your position for the fall semester! Please apply on or after August 18th 2021. Applications will be open at that time.

Looking for a job that offers a flexible schedule, a fun and welcoming environment, and great food and even better people?  Looking to learn skills that you will utilize for the rest of your life (cooking, teamwork, time management) Join the award-winning University of Illinois Housing Dining team as a Dining Service Worker in one of our 6 dining halls or University Catering.  Free meals provided!!!

With locations across campus, you can work where you live! You only need to work 4 shifts or 8 hours a week to be eligible for employment. Shifts range anywhere between 1.5 and 5 hours. We are extremely flexible! If you have submitted an application for 2021/2022  and would like to be reconsidered, please update your availability (according to your new class schedule) and re-submit your application.

University of Illinois Housing Dining Services strives to be the leader in collegiate culinary excellence.  Dining Student Team members play a critical role in our customer experience.  From greeting guests, assisting in the preparation and plating of food, to maintaining the presentation of the dining halls, we have variety roles and will find the right one for you!  

Student Office Assistants (SOAs) in the Housing Information Office provide professional front line customer service for housing-related inquiries related to general contract inquiries, housing options, billing, meal plans, tours, and more via email, phone, and walk-in visits.

In this position, SOAs can expect to:

• Interact in a professional manner on a daily basis with prospective and current Illini students and parents and Housing Information Office professional staff
• Answer multiple phone lines, respond to email correspondence in a timely and professional manner, distribute mail, and handle confidential information
• Gain valuable experience working in an office setting by problem solving and fact finding.
• Assist with implementing sales and marketing strategy of housing and meal plan options
  

The Information and Programs Assistant will report to the Information and Programs Manager. This position will be stationed at the Information Desk and/ or the Package Station and serve as the first line customer service representative for the Student Dining and Residential Programs (SDRP) building. Mostly sitting at front desk, assisting customers when working the Information Desk. Standing, lifting and processing packages when scheduled for the Package Station. Multi-tasking, strong communication skills and computer knowledge are required. ****All SDRP positions are security sensitive. The University of Illinois may conduct a criminal background check on job candidates upon acceptance of a contingent offer.