HES Student Portal

Desk Clerk hiring at our Front Desks occurs throughout the academic year as positions become available with our most significant hiring period taking place in late February/early March in preparation for the following academic year. 

Staff at each Front Desk manage the hiring process for that desk. The staff at the Front Desk(s) you select when you apply for will review your application materials and reach out to you if they are interested in your candidacy if and when there are positions available.

Desk Clerks are hourly student employees who work at our Front Desks. The Front Desk are open 24 hours a day/7 days a week and some are also open over breaks. As the front line customer service employees in our residence halls, Desk Clerks are key to helping our residents feel connected to our University Housing community. Desk Clerks tasks include, but are not limited to: key loans, mail/package processing, recreational and kitchen equipment for check out, answering frequently asked questions, monitoring the security systems in the building, assisting with opening and closing the residence halls around break periods, and working with paraprofessional and professional staff who are on call for emergencies.

Student Office Assistants (SOAs) in the Housing Information Office provide professional front line customer service for housing-related inquiries related to general contract inquiries, housing options, billing, meal plans, tours, and more via email, phone, and walk-in visits.

In this position, SOAs can expect to:

• Interact in a professional manner on a daily basis with prospective and current Illini students and parents and Housing Information Office professional staff
• Answer multiple phone lines, respond to email correspondence in a timely and professional manner, distribute mail, and handle confidential information
• Gain valuable experience working in an office setting by problem solving and fact finding.
• Assist with implementing sales and marketing strategy of housing and meal plan options
  

This is a paid position for students interested in developing print and digital graphic design promotional experiences. The person(s) best suited for this position proactively stays up to date on Gen Z marketing trends and is enthusiastic about creating excitement about University Housing events, programs and stories.

The Work Environment
The Communications & Marketing team is a team of full-time staff and part-time student staff that specializes in writing, design, marketing, web development and producing digital, multimedia and print materials targeted at current and incoming residents. This position reports directly to the Marketing Associate – Graphic Design. Our team is extremely collaborative, and while this position is heavy in developing graphic design solutions, this person will also be expected to be involved in other marketing initiatives such as large-scale marketing campaign development, promotions and tabling and market research.

Job Description
View full description 

Applicant Requirements and Abilities
Experience in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and production required. Must possess strong attention to detail. An understanding of graphic design, marketing and communications principles. Ability to meet deadlines in a fast-paced environment. Outgoing, enthusiastic and creative. Must be self-disciplined, able to work independently and with a team and proficient in time management.

Hours
This in-person position will start at Fall Semester. Must be available to work a minimum of 15 hours per week. Generally, with 10 hours in the office and five hours outside of the office on assignment. Hours will be between 8:30 a.m. - 5 p.m., some evenings and weekend hours will be available and/or required.

To Apply
Complete the application and submit a resume and a minimum of three design samples. 

Questions? 

Email Sarah Summers, Housing Information & Marketing office manager, at summers9@illinois.edu. 

These paid positions are for students interested in developing copy writing and/or digital promotion experience. The person(s) best suited for this position proactively stays up to date on what is happening in University Housing, Gen Z marketing trends and can create excitement about events, programs and stories. 

The Work Environment
The Communications & Marketing team is a team of full-time staff and part-time student staff that specializes in writing, design, marketing, web development, producing digital, multimedia and print materials targeted at current and incoming residents. This position reports directly to the Senior Communications Coordinator. Our team is extremely collaborative, and while this position is heavy in developing strategies and writing for social media, this person will also be expected to be involved in other marketing initiatives such as large-scale marketing campaign development, general promotions and tabling and market research.

Job Description 
Social Media - View full description
Copy Writing - View full description 

Applicant Requirements and Abilities
Social Media: Must possess strong writing ability, communications skills and attention to detail. An understanding of marketing and communications principles. Proficiency in Facebook, Twitter, Instagram, YouTube and Snapchat. Ability to meet deadlines in a fast-paced environment. Outgoing, enthusiastic, creative and has the ability to work with the public. Must be self-disciplined, able to work independently and with a team and proficient in time management.

Copy Writing: Must possess strong writing ability, communications skills and attention to detail. An understanding of marketing and communications principles. Experience with AP Style Guide. Ability to meet deadlines in a fast-paced environment. Outgoing, enthusiastic, creative and has the ability to work with the public. Must be self-disciplined, able to work independently and with a team and proficient in time management.

Hours
This in-person position will start at fall semester. Must be available to work a minimum of 15 hours per week. Generally, with 10 hours in the office and five hours outside the office on assignment. Hours will be between 8:30 a.m. - 5 p.m., some evenings and weekend hours will be available and/or required.

To Apply
Submit a resume and a minimum of three social media or marketing writing samples. 

Questions?

Email Sarah Summers, Housing Information & Marketing office manager, at summers9@illinois.edu. 

This is a paid position for students interested in developing storytelling skills through video and/or photography. The person(s) best suited for this position proactively stays up to date on Gen Z marketing trends and is enthusiastic about creating excitement about University Housing events, programs and stories. 

The Work Environment
The Communications & Marketing team is a team of full-time staff and student staff that specializes in writing, design, marketing, web development, producing digital, multimedia and print materials targeted at current and incoming residents. This position reports directly to the Senior Communications Coordinator. Our team is extremely collaborative, and while this position is heavy in developing creative and engaging video/photo content, this person will also be expected to be involved in other marketing initiatives such as large-scale marketing campaign development, general promotions and tabling and market research.

Job Description
View full description

Applicant Requirements and Abilities
Experience in video production and editing, preferability with Adobe photo/video editing platforms (Lightroom, Photoshop, Premiere Pro, After Effects and iMovie). Experience capturing videos and taking still photos with DSLR cameras. Ability to meet deadlines in a fast-paced environment. Outgoing, enthusiastic, creative and has the ability to work with the public. Must be self-disciplined, able to work independently and with a team and proficient in time management.

Hours
This in-person position will start at Fall Semester. Must be available to work a minimum of 15 hours per week. Generally, with 10 hours in the office and five hours outside the office on assignment. Hours will be between 8:30 a.m. - 5 p.m., some evenings and weekend hours will be available and/or required.

To Apply
Complete the application and submit a resume and a minimum of three video and/or photography samples.

Questions? 

Contact Sarah Summers, Housing Information & Marketing office manager, at summers9@illinois.edu.