Student Affairs

Desk Clerk hiring at our Front Desks occurs throughout the academic year as positions become available with our most significant hiring period taking place in late February/early March in preparation for the following academic year. 

Staff at each Front Desk manage the hiring process for that desk. The staff at the Front Desk(s) you select when you apply for will review your application materials and reach out to you if they are interested in your candidacy if and when there are positions available.

Desk Clerks are hourly student employees who work at our Front Desks. The Front Desk are open 24 hours a day/7 days a week and some are also open over breaks. As the front line customer service employees in our residence halls, Desk Clerks are key to helping our residents feel connected to our University Housing community. Desk Clerks tasks include, but are not limited to: key loans, mail/package processing, recreational and kitchen equipment for check out, answering frequently asked questions, monitoring the security systems in the building, assisting with opening and closing the residence halls around break periods, and working with paraprofessional and professional staff who are on call for emergencies.

NOW HIRING FOR Spring 2024!  Apply to secure your position for the Spring semester!

Looking for a job that offers a flexible schedule, a fun and welcoming environment, and great food and even better people?  Looking to learn skills that you will utilize for the rest of your life (cooking, teamwork, time management) Join the award-winning University of Illinois Housing Dining team as a Dining Service Worker in one of our 5 dining halls.  Free meals provided!!!

With locations across campus, you can work where you live! You only need to work 4 shifts or 8 hours a week to be eligible for employment. Shifts range anywhere between 1.5 and 5 hours. We are extremely flexible!

University of Illinois Housing Dining Services strives to be the leader in collegiate culinary excellence.  Dining Student Team members play a critical role in our customer experience.  From greeting guests, assisting in the preparation and plating of food, to maintaining the presentation of the dining halls, we have a variety of roles and you will find the right one for you! 

Pay for Dining is $14.50/hr

The Family & Graduate Housing paraprofessional Resident Advisor position for the Graduate Upper Division Halls (Sherman and Daniels Halls) is responsible for developing a strong sense of community among graduate, upper division, and non-traditional residents by implementing Housing's residential curriculum, known as the Illinois Residential Experience (IRE); along with serving on-call duty capacity for nights, weekends and holidays; facilitating events, activities, and planned conversations with residents via one-on-one and in small/large group settings, providing leadership in conflict management, community building, problem-solving, safety procedures, on-call response, including on-going training and development, in a diverse and inclusive residential community. Applications received after March 1 will only be given secondary consideration. Applications will not be reviewed until after the application deadline. Not all applicants will be selected for interviews. Applicants who are selected for interviews will be contacted and scheduled during the month of April. Accepted applicants will be notified by the last day of classes for spring semester. A detailed job description and additional information is posted on the University Housing website at: Graduate Upper-Division Resident Advisor | University Housing Recruitment | UIUC (illinois.edu).

Student Office Assistants (SOAs) in the Housing Information Office provide professional front line customer service for housing-related inquiries related to general contract inquiries, housing options, billing, meal plans, tours, and more via email, phone, and walk-in visits.

In this position, SOAs can expect to:

• Interact in a professional manner on a daily basis with prospective and current Illini students and parents, Housing Information Office professional staff, and staff from other campus units
• Answer multiple phone lines, respond to email correspondence in a timely and professional manner, handle confidential and sensitive information, and distribute mail and process packages
• Gain valuable experience working in an office setting by problem solving and fact finding
• Assist with implementing sales and marketing strategy of housing and meal plan options
  

We are now hiring I-Guide Hall Coordinators. The role offers opportunities for coordination and management experience, outreach and communications, and innovation. The position usually works 3-5 hours a week during the Spring semester and 6+ hours during Fall Campus Move-In days (August 13-16, 2024). Pay for this position is $15.00/hr.

Job Title: I-Guide Hall Coordinator
Department: Residential Life
Reports To: I-Guide Campus Coordinator 

Summary of the Position
Responsible for providing leadership and direction for a specific Residence Hall during Move-In process. 

Position Duties 

• Begin work immediately after hiring and complete work after Move-In tear-down. 
• Coordinate assigned area of responsibility through independent and group work. Example areas of responsibility include traffic coordination, customer service, and recruitment. 
• Provide updates to the Campus Coordinator group and the Assistant Director for Residential Inclusion & Leadership Education or their designee.
• Be present at Living Learning Community Move-In and General Move-In in addition to all trainings, planning meetings, and debrief meetings.
• Act as an escalation point for I-Guides in order to resolve issues and make decisions that they are not authorized to make.
• Act as a liaison to Desk Supervisors, Area Coordinators, Police, VIPs and other Housing and Campus Stakeholders.
• Successfully respond to last-minute changes and potentially high-stress situations.
• Provide accurate and concise information to students, parents, staff, and stakeholders about Move-In.
• Maintain professional service-oriented attitude at all times.

Organizational Relationship 
This position reports to the I-Guide Campus Coordinators. 

Knowledge, Skills, and Experience Required 

• Has lived in University Housing and is familiar with Campus. 
• Possess excellent communication and organizational skills. 
• Exhibit sound judgment within the scope of the position. 
• Present a positive, mature, and professional attitude to all students, parents, staff, and stakeholders. 
• Demonstrate self-reliant, adaptable, and resourceful decision-making skills. 
• Feel comfortable confronting individuals in a positive and professional manner. 

Physical Requirements 

None. 

Working Environment 

• Work is conducted in an office setting during planning and training times.
• Work is conducted outdoors for Move-In days including set-up and tear-down times.

Student Marketing Assistant - Social Media

The Student Marketing Assistant – Social Media, under the supervision of the Communications
Specialist, helps to develop creative and engaging content to execute across all social media
platforms that help strengthen brand presence and support the operations and activities of
University Housing.

II.  Position Duties
General:
•  Collaborate with a creative team that includes student and full-time Communications & Marketing
staff to strategize creative marketing solutions, create promotional and educational content and
execute marketing campaigns.
•  Research new avenues for promotion and storytelling, and brainstorm unique ways to create buzz
about University Housing programs, services and the on-campus residential experience.
•  Cover University Housing events, programs and outreach initiatives for social media stories and
posts via photos, video, student interviews and written content that may also be repurposed and
published on the University Housing website.
Specialized to Position:
•  Strategize, craft and post creative and engaging University Housing social media
content.
o This includes reels, video trends, student interviews, etc.
•  Assist with managing and updating the editorial social media calendar.
•  Stay up to date on social media best practices and current trends to maintain relevant and
engaging content.
•  Input data from social media analytics and draw insights from data for a better understanding of
content strategy.
•  Accept other duties and responsibilities as assigned

III.  Knowledge, Skills and Experience Required
•  Strong writing and communication skills.
•  Self-motivated and good at taking initiative to develop ideas.
•  Strong interpersonal skills to conduct interviews and obtain original content.
•  Experience utilizing smartphones to capture photos and short videos appropriate for social
media.
•  Understanding of marketing and communications principles (this could be obtained through
coursework or class projects).
•  Experience and understanding managing social media platforms, including Facebook, Twitter,
Instagram and YouTube.
•  Experience or working knowledge of Adobe Creative Suite is preferred, but not required.

IV.  Training/Learning Goals
•  Strategic Planning: Learn how to apply social media to a larger, multi- channel marketing
campaign.
•  Content Creation: Conceptualize, craft and post timely and relevant social media
content.
•  Research and Analysis: Analyze social media metrics to determine potential future opportunities
for strategy and content development.
•  Teamwork and Collaboration: Work in a highly collaborative environment where communication and
collaboration are a must.

V.  Organizational Relationship
•  The Student Marketing Assistant - Social Media is supervised by the Communications Specialist
and works closely with the other Communications & Marketing staff.

VI.  Physical Requirements
•  Most work will be accomplished in a typical office setting but will include frequent visits to
various University Housing and campus locations.
•  Nights and weekends may be required.

VII.  Working Environment
•  The Student Marketing Assistant - Social Media works closely with the Communications Specialist
and other Communications & Marketing staff to ensure project workflow, meet deadlines and produce
quality work.
•  Must be able to work a minimum of 10 hours per week.
•  Must have scheduling flexibility to be available for University Housing events and programs that
can occur either during typical work hours of 8
a.m. - 5 p.m., and evening and weekend hours.
•  Day-to-day work requires the ability to organize and coordinate multiple projects, while working
individually and with a team.

To Apply:
Complete the application process and upload your resume & email 3 social media post samples to summers9@illinois.edu

*MUST LIVE IN RESIDENCE HALLS* The NetTech works in residence halls to assist residents with connecting their computers to the hall and campus networks and the Internet. The NetTech assists with associated problems such as virus infections and fulfills an educative function with students by informing them of problem solutions and responsibilities.